Mediation skill set

Unit Descriptions
CHCMED004:
This unit describes the performance outcomes, skills and knowledge required to confirm the mediation, gather and analyse information, work with participants and make practical arrangements to allow the mediation to commence. This unit applies to mediation work in a range of community service contexts. Mediators use specialised knowledge, critical thinking and communication skills. They apply discretion and judgement within established organisation procedures.
CHCMED005:
This unit describes the performance outcomes, skills and knowledge required to facilitate and maintain the flow of the mediation process to achieve the best possible outcome for all participants. This unit applies to mediation work in a range of community service contexts. Mediators use specialised knowledge, critical thinking and communication skills. They apply discretion and judgement within established organisation procedures.
CHCMED006:
This unit describes the performance outcomes, skills and knowledge required to assess the level of agreement reached, provide information for future action or referral, and document the mediation outcome. This unit applies to mediation work in a range of community service contexts. Mediators use specialised knowledge, critical thinking and communication skills. They apply discretion and judgement within established organisation procedures.

The skills in these units must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards and industry codes of practice.

Start date View Intake Dates
Delivery mode Blended delivery: Face to face training, Virtual Classroom (Zoom) and Practical Simulation
Duration Duration of the skill set training will depend on the cohort. Please contact us for further details.
Nationally Recognised Training

Entry Requirements

RTO requirements

Training and assessments are conducted in English. Applicants must possess sound written and oral English skills. You will be required to complete a Pre-training and Language Literacy and Numeracy Assessment. For inquiries regarding additional requirements, international and domestic students are encouraged to reach out to us either by phone at 13 13 89 or +61 3 9450 0500, or by visiting contact page.

 

Training Package

There are no pre-requisite or any other training package entry requirements to enrol in this course.

Assessment Methods

ETEA utilises a range of assessment methods to assess student skills and competencies. These are as outlined below:

  • Question and answer/written assessment tasks
  • Role play/practical demonstration and observation of skills (as applicable)
  • Practical demonstration and observation of skills in a simulated environment (as applicable)

Assessment will be either a Recognition of Prior Learning pathway or a Training and Assessment pathway. For a Training and Assessment pathway, participants are advised of the assessment requirements at the start of each training session. Students not achieving competency in any of the assessments will be required to undertake another assessment under the terms and conditions of ETEA’s reassessment policy.

Course Intake Dates

Please note: dates are subject to change due to holidays and availability.

If the dates provided do not suit, please contact us at 13 13 89 or +61 3 9450 0500 via phone, or through our contact page, as we will accommodate dates to suit student’s needs.

 

Intake Dates For 2024
  JAN FEB MAR APR MAY JUN JUL AUG SEP OCT
Domestic Students  8th 15th 15th 7th