CHC52021 Diploma of Community Services

This course is recommended for participants who have some general knowledge of the community services sector and wish to enter the sector of Community Services or further their skills or careers.

Participants may include:

  • People wanting to commence in a new industry sector
  • People who want to continue in to further study
  • People who are working or volunteering in the sector and are seeking a formal qualification.
  • People returning to the workforce

 

Course code CHC52021
Start date View Intake Dates
Delivery mode Blended delivery: Face to face training, Virtual Classroom ( Zoom), and Practical Placement.

 

***Please note that the assessment methods for this course include the Theory component and mandatory practical placement component of 400 hours. You must complete placement hours to be able to achieve the competency in the units and successfully complete the course.
Duration Domestic: 104 weeks
International: 104 weeks (All the courses for International students are run over 2.5 days for a minimum of 20 hours per week) 

 

** Please note: Duration in weeks may vary depending upon the amount of contact days per week. Duration may vary depending on the cohort and industry requirements
Nationally Recognised Training

Entry Requirements

RTO Requirements

International Students

The entry requirements for International Students are:

Must be 18 years old or over
Must have completed year 12 or equivalent
Must have a minimum IELTS score of 6 or
Must have a minimum TOEFL score of 64 or
Must have a minimum PTE Academic score of 50 or
Must have a minimum Cambridge English Advanced (CAE) score of 169 or
Must have a minimum OET score of B for each component

Domestic Students

Training and assessments are conducted in English. Applicants must possess sound written and oral English skills. You will be required to complete a Pre-training and Language Literacy and Numeracy Assessment.

All assessment tasks are completed using a computer and internet, and it is recommended that students have these available before or at enrolment. Student must possess digital literacy skills to be successful.

A current Police Check and Working with Children Check are required before the commencement of practical placements for those specific courses which include practical placement component.

For inquiries regarding additional requirements, international and domestic students are encouraged to reach out to us either by phone at 13 13 89 or +61 3 9450 0500, or by visiting contact page.

 

Training Package

There are no pre-requisite or any other training package entry requirements to enrol in this course.

Get Funding

Visit our funding and fees page for more information.

Pathways

Pathway from qualification

While ETEA may not offer all the qualifications indicated within the pathway, the organisation advises relevant progression that may be attained such as:

  • CHC50321 – Diploma of Child, Youth and Family Intervention

or upskill by attaining:

  • CHC62015 – Advanced Diploma of Community Sector Management
  • CHC82015 – Graduate Certificate in Client Assessment and Case Management

Employment or occupational pathway

Participants are provided with advice on employment and training options during enrolment. This is developed from the Career Pathways in the Community Services Training package.

Certificate III represents a qualification that is based on technical applications involving competencies requiring theoretical knowledge applied in non-routine environment.

Job roles related to this qualification include:

  • Case coordinator
  • Case worker
  • Case manager
  • Client service assessor
  • Community services worker
  • Community worker
  • Coordinator
  • Group facilitator/coordinator
  • Program coordinator or manager
  • Welfare worker

Assessment Methods

ETEA utilises a range of assessment methods to assess student skills and competencies. These are as outlined below:

  • Question and answer/written assessment tasks
  • Role play/practical demonstration and observation of skills (as applicable)
  • Practical demonstration and observation of skills in a simulated environment (as applicable)
  • Practical demonstration and observation of skills in a workplace environment (as applicable)

Assessment will be either a Recognition of Prior Learning pathway or a Training and Assessment pathway. For a Training and Assessment pathway, participants are advised of the assessment requirements at the start of each training session. Students not achieving competency in any of the assessments will be required to undertake another assessment under the terms and conditions of ETEA’s reassessment policy.

RPL/Credit Transfer

You can apply for recognition of prior learning, academic credit and work experience towards this qualification. During the course of your life you will develop a wide range of skills and knowledge. Through work, volunteer roles, family commitments and various tasks undertaken in everyday life, you are building up a bank of knowledge. The evidence of these skills and knowledge accumulated can be used to help you gain a qualification.

Click below for further details:

Recognition of Prior Learning (RPL)

Credit Transfer

Course Intake Dates

Please note: dates are subject to change due to holidays and availability.

If the dates provided do not suit, please contact us at 13 13 89 or +61 3 9450 0500 via phone, or through our contact page, as we will accommodate dates to suit student’s needs.

Intake Dates For 2024
  JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC
International Students  8th 15th 15th 7th
Domestic Students Please call us on 131389 or +61 03 94500500 for the intake Dates

 

Intake Dates For 2025
  JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC
International Students  6th 21st 14th 6th
Domestic Students Please call us on 131389 or +61 03 94500500 for the intake Dates

 

Intake Dates For 2026
  JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC
International Students  5th 20th 13th 5th
Domestic Students Please call us on 131389 or +61 03 94500500 for the intake Dates

Units of Study

To be awarded this qualification, competency must be demonstrated in 20 units,

consisting of 12 core and 8 elective units

(NB: Elective units may vary by state and are subject to change to meet client and industry requirements)

 

Unit Code Unit Name
Core
CHCCCS004 Assess co-existing needs
CHCCCS007 Develop and implement service programs
CHCCCS019 Recognise and respond to crisis situations
CHCCSM013 Facilitate and review case management
CHCDEV005 Analyse impacts of sociological factors on people in community work and services
CHCDFV001 Recognise and respond appropriately to domestic and family violence
CHCDIV001 Work with diverse people
CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCLEG003 Manage legal and ethical compliance
CHCMGT005 Facilitate workplace debriefing and support processes
CHCPRP003 Reflect on and improve own professional practice
HLTWHS003 Maintain work health and safety
Electives
CHCCSM009 Facilitate goal directed planning
CHCCSM010 Implement case management practice
CHCMHS007 Work effectively in trauma-informed care
CHCCSM015 Undertake case management in a child protection framework
CHCMHS013 Implement trauma informed care
CHCPRT025 Identify and report children and young people at risk
CHCPRT027 Work collaboratively to maintain an environment safe for children and young people
CHCCSL001 Establish and confirm the counselling relationship

 

* Please note: electives may vary by state and are subject to change to meet client and industry requirements.

CHC52021 - Course Brochure