CHC42021 Certificate IV in Community Services
This course is recommended for participants who have limited community sector work experience and for participants who enjoy the opportunity to learn skills in a face-to-face delivery environment.
Participants may include:
- People wanting to enter a new industry
- People who are working or volunteering in the sector and are seeking a formal qualification
- People returning to the workforce
Course code | CHC42021 |
Start date | View Intake Dates |
Delivery mode | Blended delivery: Face to face training, Virtual Classroom ( Zoom) and Practical Placement.
***Please note that the assessment methods for this course includes Theory component and mandatory practical placement component of 120 hours. You must complete placement hours to be able to achieve the competency in the units and successfully complete the course. |
Duration | Domestic: 52 weeks
International: 52 weeks (All the courses for International students are run over 2.5 days for a minimum of 20 hours per week)
** Please note: Duration in weeks may vary depending upon the amount of contact days per week. Duration may vary depending on the cohort and industry requirements |
RTO Requirements
International Students
The entry requirements for International Students are:
Must be 18 years old or over
Must have completed year 12 or equivalent
Must have a minimum IELTS score of 6 or
Must have a minimum TOEFL score of 64 or
Must have a minimum PTE Academic score of 50 or
Must have a minimum Cambridge English Advanced (CAE) score of 169 or
Must have a minimum OET score of B for each component
Domestic Students
Training and assessments are conducted in English. Applicants must possess sound written and oral English skills. You will be required to complete a Pre-training and Language Literacy and Numeracy Assessment.
All assessment tasks are completed using a computer and internet, and it is recommended that students have these available before or at enrolment. Student must possess digital literacy skills to be successful.
A current Police Check and Working with Children Check are required before the commencement of practical placements for those specific courses which include practical placement component.
For inquiries regarding additional requirements, international and domestic students are encouraged to reach out to us either by phone at 13 13 89 or +61 3 9450 0500, or by visiting contact page.
Training Package
There are no pre-requisite or any other training package entry requirements to enrol in this course.
Visit our funding and fees page for more information.
Pathway from qualification
While ETEA may not offer all the qualifications indicated within the pathway, the organisation advises relevant progression that may be attained such as:
- CHC40421 – Certificate IV in Youth Work
- CHC40521 – Certificate IV in Youth Justice
- CHC43315 Certificate IV in Mental Health
or upskill by attaining:
- CHC52021 – Diploma of Community Services
Employment or occupational pathway
Participants are provided with advice on employment and training options during enrolment. This is developed from the Career Pathways in the Community Services Training package.
Certificate III represents a qualification that is based on technical applications involving competencies requiring theoretical knowledge applied in non-routine environment.
Job roles related to this qualification include:
- Case worker
- Health education officer
- Community services worker
- Outreach officer
- Community support worker
- Support worker
- Domestic violence worker
- Welfare support worker
- Early intervention homelessness worker
- Welfare worker
ETEA utilises a range of assessment methods to assess student skills and competencies. These are as outlined below:
- Question and answer/written assessment tasks
- Role play/practical demonstration and observation of skills (as applicable)
- Practical demonstration and observation of skills in a simulated environment (as applicable)
- Practical demonstration and observation of skills in a workplace environment (as applicable)
Assessment will be either a Recognition of Prior Learning pathway or a Training and Assessment pathway. For a Training and Assessment pathway, participants are advised of the assessment requirements at the start of each training session. Students not achieving competency in any of the assessments will be required to undertake another assessment under the terms and conditions of ETEA’s reassessment policy.
You can apply for recognition of prior learning, academic credit and work experience towards this qualification. During the course of your life you will develop a wide range of skills and knowledge. Through work, volunteer roles, family commitments and various tasks undertaken in everyday life, you are building up a bank of knowledge. The evidence of these skills and knowledge accumulated can be used to help you gain a qualification.
Click below for further details:
Please note: dates are subject to change due to holidays and availability.
If the dates provided do not suit, please contact us at 13 13 89 or +61 3 9450 0500 via phone, or through our contact page, as we will accommodate dates to suit student’s needs.
Intake Dates For 2024 | ||||||||||||
JAN | FEB | MAR | APR | MAY | JUN | JUL | AUG | SEP | OCT | NOV | DEC | |
International Students | 8th | 15th | 15th | 7th | ||||||||
Domestic Students | Please call us on 131389 or +61 03 94500500 for the intake Dates |
Intake Dates For 2025 | ||||||||||||
JAN | FEB | MAR | APR | MAY | JUN | JUL | AUG | SEP | OCT | NOV | DEC | |
International Students | 6th | 21st | 14th | 6th | ||||||||
Domestic Students | Please call us on 131389 or +61 03 94500500 for the intake Dates |
Intake Dates For 2026 | ||||||||||||
JAN | FEB | MAR | APR | MAY | JUN | JUL | AUG | SEP | OCT | NOV | DEC | |
International Students | 5th | 20th | 13th | 5th | ||||||||
Domestic Students | Please call us on 131389 or +61 03 94500500 for the intake Dates |
To be awarded this qualification, competency must be demonstrated in 15 units,
consisting of 7 core and 8 elective units
(NB: Elective units may vary by state and are subject to change to meet client and industry requirements)
Unit Code | Unit Name |
Core | |
CHCADV001 | Facilitate the interests and rights of clients |
CHCCOM002 | Use communication to build relationships |
CHCDFV001 | Recognise and respond appropriately to domestic and family violence |
CHCDIV001 | Work with diverse people |
CHCLEG001 | Work legally and ethically |
CHCPRP001 | Develop and maintain networks and collaborative partnerships |
HLTWHS002 | Follow safe work practices for client care |
Electives | |
CHCAOD001 | Work in an alcohol and other drug context |
CHCCCS019 | Recognise and respond to crisis situations |
CHCMHS001 | Work with people with mental health issues |
CHCMHS003 | Provide recovery-oriented mental health services |
CHCCCS004 | Assess co-existing needs |
CHCCCS009 | Facilitate responsible behaviour |
CHCDIS017 | Facilitate community participation and social inclusion |
CHCPRT025 | Identify and report children and young people at risk |
** Please note: electives may vary by state and are subject to change to meet client and industry requirements.